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  • More
    • Accueil
    • Comment ça fonctionne
    • Nos services
    • Abonnements
    • Qui sommes-nous
    • Contactez-nous
    • English
      • Home
      • How It Works
      • Services
      • Plans
      • About Us
      • Contact Us
      • Why DoctaDirect
      • Careers
      • Partner With Us
      • Education Hub
      • FAQs
      • Patient Consent
      • Privacy Notice
      • Terms of Service
      • Safety & Care Model
DoctaDirect
  • Accueil
  • Comment ça fonctionne
  • Nos services
  • Abonnements
  • Qui sommes-nous
  • Contactez-nous
  • English
    • Home
    • How It Works
    • Services
    • Plans
    • About Us
    • Contact Us
    • Why DoctaDirect
    • Careers
    • Partner With Us
    • Education Hub
    • FAQs
    • Patient Consent
    • Privacy Notice
    • Terms of Service
    • Safety & Care Model

Getting trusted medical guidance has never been this simpler.

DoctaDirect connects pregnant women and parents of young children to qualified nurses and licensed doctors through WhatsApp — quickly, safely, and affordably.

How it works

Step 1: Choose Your Package

Select the care package that fits your needs and budget:

  • Mama Essentiel
    Essential pregnancy guidance and danger-sign screening
  • Mama Plus
    Extended guidance with doctor review and regular follow-ups
  • Mama Premium
    Priority access, doctor-supported chat, and post-delivery follow-up

Optional add-ons are available for:

  • Urgent guidance
  • Partner or family education
  • Baby care support after birth

Step 2: Message DoctaDirect on WhatsApp

Once enrolled, simply send a message to DoctaDirect on WhatsApp.

  • No apps to download
  • No appointments to book

You can send:

  • Text messages
  • Voice notes
  • Photos (when needed)

Message now

Step 3: Nurse-Led Medical Triage

A qualified nurse responds and:

  • Asks relevant clinical questions
  • Screens early symptoms 
  • Provides clear, practical guidance based on medical protocols

This ensures fast, safe, and consistent triage and guidance.

Step 4: Doctor Support When Needed

If your situation requires further medical review:

  • A licensed doctor is involved
  • Your case is reviewed or escalated
  • You receive additional doctor-supported medical guidance

Doctors are involved whenever:

  • Predefined risk thresholds are reached
  • Symptoms are unclear or worsening
  • Clinical judgment indicates further review is needed

Prescriptions (When Appropriate)

In limited, low-risk cases, a licensed doctor may issue a prescription.

Before any prescription:

  • You may be asked to provide valid identification
  • The doctor must verify your identity through a brief video call

Prescriptions are not guaranteed and are issued only when clinically appropriate.

Step 5: Referral & Follow-Up

If in-person care is needed, DoctaDirect:

  • Guides you to the appropriate clinic or hospital
  • Explains what to expect and what symptoms require urgent attention
  • Follows up to support continuity of care

We guide. Health facilities provide treatment.

Safety, Privacy & Important Information

Safe, Private & Confidential

  • Your information is handled with strict confidentiality
  • Only authorized medical staff can access your data
  • Guidance is delivered through secure WhatsApp communication

Important to Know

  • DoctaDirect is not an emergency service
  • If danger signs are identified, you will be advised to seek immediate care at a health facility
  • DoctaDirect supports — not replaces — hospitals and clinics

Why Families Choose DoctaDirect

  • Fast response times
  • Qualified nurses and licensed doctors
  • Affordable, flexible packages
  • Easy access through WhatsApp
  • Designed specifically for mothers and young children in the DRC



DoctaDirect
Simple access. Trusted medical guidance. Better health decisions.

Copyright © 2025 DoctaDirect – Tous droits réservés.

Avertissement : DoctaDirect est un service de santé numérique et ne convient pas aux situations d’urgence mettant la vie en danger. En cas d’urgence, veuillez vous rendre immédiatement à l’hôpital le plus proche.

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